Grumpster 1:03 Wed Oct 21
Ticket Trader
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Does anyone know how the ticket trader works on the official site please?
A friend sold her ticket for a game recently, but is now unable to see that she has any credits there to purchase anything herself.
She's tells me when selling a ticket, you don't receive money but instead get funds to purchase in either the shop or on tickets in the future, but she can't see that she has anything.
Cheers
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Replies - In Chronological Order ( Show Newest Messages First)
Rivs
1:09 Wed Oct 21
Re: Ticket Trader
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She should have received an email if someone purchased her seat.
You are then credited E-Purse credits, you can see them on the website once you have logged in to your account.
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On The Ball
1:10 Wed Oct 21
Re: Ticket Trader
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Did someone definitely buy it?
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ludo21
1:18 Wed Oct 21
Re: Ticket Trader
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How does buying something in the shop with your e-credits work? Do you just gice your reference no at the till?
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On The Ball
1:20 Wed Oct 21
Re: Ticket Trader
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I thought it was just against future ticket purchases?
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Rivs
1:23 Wed Oct 21
Re: Ticket Trader
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I think you used to be able to redeem vs stuff bought in the store but I think now it's just tickets
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Grumpster
1:28 Wed Oct 21
Re: Ticket Trader
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I've seen the email and it was definitely sold.
After looking at her account myself, it doesn't actually mention e-purse anywhere, just has the basket at the top which would only relate to purchases surely?
Am I being as thick as her?
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Tony_Gale
1:34 Wed Oct 21
Re: Ticket Trader
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I had the same problem, I've sold my ticket twice this season and on this new website it doesn't mention anywhere how many E-purse credits you have. I even tried buying one of the tickets back to see how I would be able to spend them, but there was no option to use the E-purse credits.
I'm trying to use them for Spurs away on priority points, ticket office just told me to quote my client ref number on the form and state that I want to use the credits.
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ludo21
1:39 Wed Oct 21
Re: Ticket Trader
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No, I can't see mine either on the new website... last time I looked on the old site I had 30.
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Johnson
1:44 Wed Oct 21
Re: Ticket Trader
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It's all a big scam this year isn't it?
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Grumpster
1:48 Wed Oct 21
Re: Ticket Trader
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Ah, would just appear to be the club being useless again then.
Team surges forward, with the website still being crap, so I'll take that.
Especially as they aren't my e-purse credits :o)
She'll email them to see what the score is.
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1964
2:45 Wed Oct 21
Re: Ticket Trader
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Grumpster 1:48 Wed Oct 21
Let us know if you learn anything more.
I'm supposed to have 20 quid but can't see it anywhere.
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Pop Robson
3:16 Wed Oct 21
Re: Ticket Trader
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They upgraded the ticketing site and made a massive mess of it, apparently for the last week or 2 they've been saying they'll fix it !
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westham13
3:20 Wed Oct 21
Re: Ticket Trader
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To find if you have sold the ticket you need to go down to the E-Purse Credit tab when in your ticket account. You can see if it was sold and how much you got for it.
E-Purse Credit can not be used in the shop. Credit is only for future ticket purchases
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Rivs
3:28 Wed Oct 21
Re: Ticket Trader
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yeah I just logged in and it no longer shows for some reason.
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Grumpster
3:29 Wed Oct 21
Re: Ticket Trader
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1964 2:45 Wed Oct 21
Will do, she's gonna email them.
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marshboy
9:22 Wed Oct 21
Re: Ticket Trader
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i posted about this last week . I phoned the club and they told me that ticket trader is not part of the club and at the moment you cant put the money toward next years season ticket . They also said the only way of seeing your credit now is going into the stadium ticket office
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ChesterRd
9:27 Wed Oct 21
Re: Ticket Trader
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None of my purchase history, points etc are showing since the website "upgrade" I used all the e purse credits towards my current ST. Couldn't do it online but a bloke in the TO was able to sort it over the phone OK.
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Johnson
9:27 Wed Oct 21
Re: Ticket Trader
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See, a big old scam.
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normannomates
9:29 Wed Oct 21
Re: Ticket Trader
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Better off on here.
BUSTER sorted me out for Chelsea..top man
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Pop Robson
11:37 Wed Oct 21
Re: Ticket Trader
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Have they actually paid someone for this upgrade or is it being done in house on the cheap.
I'll bet on the second option
Wonder if they did a back up !
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